They provided exceptional service delivery in resolving a passport issuance problem. They worked in synergy to resolve and issue an emergency travel passport that was needed.
They all treated the problem as urgent, which it was, showing concern, care and professionalism in resolving a serious technical error.
They are to be commended as they worked around the clock to a tight deadline and it is very appreciated.
The entire Pretoria and Cape Town Passport Team - Thank you very much.
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