I own a jewellry store and have been trying for more than a year to have a contract cancelled with Trudon. The 1st 12 months I received no feedback from trudon. Now they have started charging me for another 12 months, claiming that my staff has signed the contract. This was also the case for the first 12 months. They have my staff members name on their system and just seem to be renewing the contract using her name, even though she is claims to have never signed the contract. This same staff member supposedly signed this contract while she was on maternity leave. I informed the consultant that no staff member is delegated to sign any contracts in my store. I want a refund on the previous years deduction. I want Trudon to cancel the current contract and refund me the R265 they have been deducting monthly.
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