I complained about my subs' service more than a month ago, and they replied to my complaint on hello peter with this:
09:38 | Thu 5 Dec 13 "Hello Melmeyercrous, Good Morning Mrs Crous, Following our earlier telephony. Our apologies for the inonvenience you have incurred in this matter. As discussed, the Idees subscription you have done, was in fact processed. Receipt thereof can be expected within the next 2 weeks by hand delivery. Please do not hesitate to let me know if you need any fruther assistance. Kindest Regards, Anthea"
It has been more than two weeks, Anthea. Give me my money back.
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