Complaint / review / scam report
Jet and Edgars airtime
Requested a sim swap and still not done. They promised that it will be done between 24 & 48 hours. Over 96 hours have passed and nothing
I spent over R100 calling the Jet and Edgars airtime helpline. Their calls are unanswered for the longest of time and the calls get cut off. I was tricked by responding to an SMS and these people now are in control of my sim. They have taken over control of my number from my service provider. I called them requesting a sim swap after my service provider advised that they're the ones in control of my sim. They told me to buy a sim card and not Rica it they will do the sim swap. I did that and over 96 hours later I am still waiting. I need my number. I have a small business and use this number for my business. My clients can't get hold of me because of this inconvenience. I want nothing to do with these people I want my number and be transferred back to my service provider.
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