AfricaComplaints.com » Miscellaneous » Complaint / review: Austrian Coffee Estate - The worst experience ever | #294362

Austrian Coffee Estate
The worst experience ever

We all wake up at early and excited to get to this place to enjoy good coffee and have a small breakfast. When I say we I mean me and 8 other people. Ok so we get to the turn off and we find it is a sand road for 2 km, we don't own 4x4 vehicles but after a short while we thought this is what is required however we were half way in and decided to push through.
So, we arrive and see everything is locked and all that greeted us was 2 huge old dogs. Then out came the house keeper oh sorry the waiter. the only one person in sight. We continue and ask if we can have a menu and were told "sorry we don't have one" They advertise light meals and a tour of how coffee is made from tree to cup, but instead there are 4 bags of coffee on a counter and whoopy now I feel so much like I am on a coffee farm. Not. We left with nothing except to dents in the one car and a foul mood. After phoning the incompetent owner who wants to know what exactly I want to eat because she can organise it, we decided to cut our losses and leave. I am South African and these are foreigners in my country treating me like this, I wonder how they treat visitors to this part of the world.

Date:

Company: Austrian Coffee Estate

Country: South Africa   City: Graskop

Category: Miscellaneous

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