AfricaComplaints.com » Miscellaneous » Complaint / review: Sanral - SELL ETAGS THAT DO NOT APPEAR ON THEIR SYSTEM | #282006

Sanral
SELL ETAGS THAT DO NOT APPEAR ON THEIR SYSTEM

On Monday 02/12/2013 I contacted the call centre to register my tag on my new car as my old tag is still on the other tag.
On Tuesday the lady confirmed that a case has been logged as the e-tag number does not appear on the system. I must wait 3-5 days.. I was given a reference for the call : 1001766526
Today I call, it is already 6 days and the gentlemen tells me that there is no case. I need this sorted out as my discussion with the lady was that you people are at fault for not having this on the system and I cannot be held liable for higher rates as I did my part in buying the E-tag. Please sort this out or I will contact my lawyers.

E-tag number : 6772 0610 0403 3080

Number on the card : 6272 0601 1767 4160

Date:

Company: Sanral

Country: South Africa   City: JHB

Category: Miscellaneous

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