I never even started my vehicle on 16 December 2013 (public holiday) but 3 different amounts are indicated on my transaction list online.
Even though the Sanral call centre cant see any photos for those days, the lady at the call centre asks me if I am sure that my vehicle was at home. What!?!?! Did my car drive itself all over the highway!!! Honestly!!
Now I have to go to a Sanral outlet, download a form, take it to a police station and get an avidavit and send this and my ID in to Sanral for them to then open a case to investigate and credit this R7.
Imagine if all of us feels its not worth it "for only R7", how much money are they illegally making on this?
I refuse to use my credit card on their system so did an EFT (with the correct reference, according to their call centre) on 11/12/13. Today is the 20th of December, and its STILL not showing on my online account.
Infact I received an invoice saying I owe them nearly R60.
A case was opened to track where this R100 went to.
This is RIDICULOUS!!!
Plus there aren't photos for every time I travel through a gate! How do I know its not another vehicle with my numberplate on!!
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