AfricaComplaints.com » Miscellaneous » Complaint / review: Brandhouse Beverages - Amstel Lager evaporates 7 days after exp date | #265936

Brandhouse Beverages
Amstel Lager evaporates 7 days after exp date

In May I purchased 4 trays of Amstel Lager on the 7th as I was about to use the last two, 6 packs I noticed that in the one, all the beers was only filled half way. The beers was in the shrink and all still sealed.

I contacted Brandhouse informing them of this - they requested the batch number and Expiry date which I supplied. The exp date was - Oct 2013 and I reported this case on 8 November 2013.

They came back stating they unable to help as the product has expired.

Point being if I complained about beers being flat or without gas, I would have understood.

In this case there is obviously a problem with quality control on the production line and instead of investigating and owning up to this, they hide behind the expiry date (oh by the way did I mention it was 7 days). Also I found it weird that there was a few different batched in the shrink.

Brandhouse cheated me out of my hard earned cash, because I paid for full beers not bottles half filled, unless of course they have developed a receipt that make beer evaporate after it has expired.

Infact if they told me this I would have left it, but hiding behind the expiry date is not on.

Check Brandhouse product before you buy

Date:

Company: Brandhouse Beverages

Country: South Africa   City: Cape Town

Category: Miscellaneous

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