AfricaComplaints.com » Miscellaneous » Complaint / review: Ss Direct - POOR SERVICE AND UNHAPPY | #206107

Ss Direct
POOR SERVICE AND UNHAPPY

SS DIRECT DEBITED MY ACCOUNT IN APRIL THEN I GAVE THEM A CALL, THEY TOLD ME THEY GOING TO REFUND ME AND CANCEL THE DEBIT ORDER. I ASKED THEM HOW DID THEY GET MY ACCOUNT NUMBER THEN THEY TOLD ME IT WAS AN ERROR ON THEIR SYSTEM. THEN AGAIN THEY DEBITED MY ACCOUNT IN AUGUST, I GAVE THEM A CALL THEY TOLD ME AGIN THEY WILL REFUND ME BUT THEY TOOK SO LONG AS I HAD TO FIGHT TO GET MY REFUND. THE TOTAL AMOUNT OF MY REFUND IS R400 BUT THEY ONLY REFUND ME R200. EVERY SINGLE TIME I CALL CINDY THE LADY I DEALT WITH SHE'S BUSY OR EITHER IN A MEETING THEN SHE DOESN'T EVEN CALL ME BACK, I ALWAYS HAVE TO PHONE THEM. I DON'T UNDERSTAND WHATS SO DIFFICULT TO PAY ME BUT IT WAS EASY TO DEBIT MY ACCOUNT.

Date:

Company: Ss Direct

Country: South Africa   City: Durban

Category: Miscellaneous

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