THEY ARE A DEBT RELIEF CENTRE FOR PERSONS GOING UNDER DEBT REVIEW. I PAID MONTHLY INSTALLMENTS TO THEM FOR THEM TO DISTIRBUTE TO MY DEBTORS. AFTER 2 YEARS THEIR STATEMENT SAID I OWED /-R5000.000.
THE FOLLOWING MONTH THEY SEND A STATEMENT SAYING MY ACTUAL BALANCE OWING IS /-R16000 AND THAT THE BANK GAVE THEM WRONG FIGURES.
THEY ARE UNWILLING TO PROVIDE FULL RECONS.
THEY ARE UNWILLING TO HELP TO GIVE REASONS ON AS TO WHY.
THEY ARE TRYING TO REMOVE ME AS A CLIENT SO THAT I MUST SORT OUT THE PROBLEM MYSELF.
THEY HAVE BAD ATTITUDES TOWARDS CLIENTS AND CANT TAKE OWNERSHIP OF THEIR MISTAKE.
NOW I HAVE TO PAY AN ADDITIONAL R 15000.00 WITHOUT ANY HISTORY OF HOW THE AMOUNT GREW TO THAT.
IN ADDITION THEY DID NOT PAY ONE OF THE ACCOUNTS FOR 6 MONTHS AT ALL AND NOW I HAVE TO PAY INTEREST DUE TO THEM NOT PAYING, DESPITE THE FACT THAT I PAID EVERY MONTH.
WHEN SIGNING UP WITH THEM I WAS TOLD IT IS THE SAFEST WAY TO ENSURE I DO NOT GET BLACKLISTED. WHEN I NOW ASK THEM IF I HAVE BEEN BLACKLISTED DUE TO THEIR ERROR THEY RESPOND THAT THEY WOULDNT KNOW AND THAT I HAVE TO PAY A COMPANY TO FIND OUT. THEY DONT MANAGE THEIR SERVICES AT ALL..
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