MBD Inc. is asking me to pay an account that was settled in full. I still receive sms' and calls to collect money that is not due to them or their client "the SABC". I have made numerous calls to ask for their systems to be updated. They are still not updated. What I am told is that my last payment, a direct deposit is sitting in another system and is not reflecting on the main system. Is it my problem that MBD systems are not integrated? The SABC's reputation is at stake if this company is doing this on a daily basis. I just wonder what other people say when they are asked to pay again and again something they already paid. This is unprofessionalism at its best. Typical spaza collection firm. No one of the call centre consultants wants to transfer me to speak to a supervisor or manager.
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