AfricaComplaints.com » Internet & Web » Complaint / review: Cityslicker - Voucher paid for and not given!!! | #130201

Cityslicker
Voucher paid for and not given!!!

I received an email confirming that I had purchased a voucher to be used on a specific date: 8th June. I quote from their email to me:
Thank you very much for loving CitySlicker. You can now print your voucher for "8 June - Saturday buffet breakfast"

I went to their website to print the voucher and it was not there. I initiated email correspondence with them. They ask for proof of payment which I supplied. they asked for the last four digits of my credit card - which I supplied and STILL they have not issued the voucher. I am not sure what to do tomorrow morning!

I phone their call line and they CONVENIENTLY say they have high call volumes and that I should send an email. Sure! Another email that won't resolve the problem.

Date:

Company: Cityslicker

Country: South Africa   City: Cape Town

Category: Internet & Web

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