My Dr Has been trying on our behalf to have her account paid by Discovery for an operation done 31 October 2012. discovery paid a portion and not the rest. Even though the Dr's rooms fax and phone weekly and reference numbers are given, no staff of Discovery come back to us.
I am amazed that such a large company as Discover cannot pay what is due and also follow up on a query.
Not advisable to use Discovery as your medical aid insurance company if they can't follow up with clients.
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