AfricaComplaints.com » Health & Medicine » Complaint / review: Discovery Health - YOU TAK MY MONEY BUT DON T PAY MY MEDICAL BILLS?? | #210105

Discovery Health
YOU TAK MY MONEY BUT DON'T PAY MY MEDICAL BILLS??

In January, I was admitted to hospital with encephalitus at the Union Hosptial. An authorisation number was issued by the hospital and sent to Discovery, and I was discharged from hospital 3 days later. In April, I was contacted by one of the physicians who treated me in hospital, saying that I owe them R738.00 and that Discovery refused to pay this account. The physician told me that they have made several attempts to contact Discovery to get the account paid and Discovery refused to pay this amount, apparently because the hospital authorsation number was out of date. I have even submitted the bills to Discovery and they refuse to pay. I dont see how this is my problem as I am paying Discovery Health R2000 every month to sort this out and pay my medical bills. The physician is now taking legal action against me because the bill isnt being paid. I am giving Discovery Health until the end of this week to pay the physican in full, otherwise I will cancel my Discovery Medical aid and move to another medical aid company. The reference number for the invoice outstanding is TAMZ130. Thank you.

Date:

Company: Discovery Health

Country: South Africa   City: HEAD OFFICE

Category: Health & Medicine

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