I have been a private client with Discovery now for over 3 years. I pay the full contribution for my membership. Discovery just decided that they are not sure if I qualify for the current rate that Im getting and decides to increase my fee to the highest possible membership on my plan and deducts this full amount of my bank account. No worries if I can afford this or if I might suffer from this decision of theirs. Just plainly as if they are in controll of my finances - deduct what they have decided???
This should not be allowed!!!!!! They say that they tried to notify me but could never get an answer?????? They have my email address and never once tried to notify me!!!!!! I feel that I have been seriously been done wrong and that Discovery is jepordizing the trust relationship I thought we had!!!!! They are not in controll of my finances and should not be allowed to make decisions to deduct monies as they please!!!!!