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Complaint / review / scam report
Clinix Tshepo Themba Private Hospital:Casualty
Negligence

To whom it may concern

My name is Nonhlanhla Nomthandazo Nkosi, ID number 8707190804080 and I was a patient at Soweto Clinix (TSHEPO THEMBA HOSPITAL) in July 2016 under Dr Nkabinde’s supervision. I was admitted on the 22nd July 2016 and I gave birth to twin girls Bokang and Bophelo Nkosi at 26 weeks gestation.

My partner and I knew nothing about dealing with the trauma of having premature babies and decided will take each day as it comes because clearly the NICU sisters knew more than we did and accepted everything that was told to us since all we had was hope that the girls will be ohk.

The girls struggled to get off the oxygen especially Bophelo who is Twin 1 and who is actually the reason why I’m writing this letter. Unfortunately we were informed that the child’s nose was damaged (mind you we were told this in passing as if it wasn't a big deal which made us be at ease because we thought maybe this was common with premature babies) but its not something we should worry about as the child is still young and it will repair itself, photos were taken as they said they wanted to monitor the healing progress. We accepted that and we were told that what’s more important is that the child is alive.

Both girls were referred by the pediatrician Dr Seedat to see a plastic surgeon (Dr Christofides) in Sunninghill hospital who informed us there wont be any surgery done to Bophelo until she reaches atleast 3 or 4 years due to the fact that there might be an over growth and another problem is Oxygen. He also informed us that looking at the damage on her nose she will need numerous surgeries which is not only disturbing but expensive too.

We’ve been trying to ignore and move on from the ordeal but reality is the child’s nose is damaged and therefore would like to find out from the hospital how common is this? who was responsible for this? Is the hospital aware of such negligence?

The letter above was sent in 2017 and i am still awaiting to be contacted by clinix. This matter is unresolved as now the medical aid is telling me that no procedure can be done on my daughter as its considered a cosmetic procedure

We would appreciate to get a response

Regards
NN Nkosi (Mother)
0832559350/0658605108
D Mbatha (Father)
0739382502
Author: Nonhlanhla


Offender: Clinix Tshepo Themba Private Hospital:Casualty

Country: South Africa   Region: Gauteng   City: Soweto   Postal Code: 1852
Address: Dobsonville
Phone: 0119830894
Site: clinix.co.za

Category: Health & Medicine

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