AfricaComplaints.com » Health & Medicine » Complaint / review: Kenly Florist - EARLY delivery: bad customer service? | #238313

Kenly Florist
EARLY delivery: bad customer service?

EARLY DELIVERY

I placed an on-line order for a flower delivery for the 25th of October 2013. It is my wife's birthday on the 26th.

Eventually my order was confirmed - after a couple of requests from my side for confirmation of the order.

We went away for the weekend (18-20 /10/2013) and on our return we discovered the flowers were delivered on Friday 18 October 2013 - A WEEK EARLY!

The company refuses to do another delivery UNLESS I pay for the flowers again.

Why must I pay again if they made a mistake?
BAD CUSTOMER SERVICE!!!

Date:

Company: Kenly Florist

Country: South Africa   City: Sir lowerey road, Cape Town

Category: Health & Medicine

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