MY CHILD WAS ADMITTED TO HOSPITAL FOR 5 DAYS WITH THE ROTA VIRUS SHE WAS VERY SICK.
THEY DID ALL SORTS OF TEST ON HER, NOW A MONTH LATER I GET A SMS FOR THEM SAYING THE MEDICAL AID DIDN'T PAY THE ACCOUNT SO WHEN I PHONED THEM THEY SAID IT WAS THE HOSPITAL RESPONSIBILITY TO GET A AUTH NO, WHEN I PHONED THE HOSPITAL THEY SAID ITS THE LAB THAT MUST GET THE NUMBER, AND I DO AGREE ITS YOUR ACCOUNT WHY MUST THE HOSPITAL DO YOUR JOB. I SPOKE TO A DEBBIE AND ANOTHER RUDE LADY AT YOUR ACCOUNTS DEPARTMENT, THEN ALL OF A SUDDEN THEY TURNED THE THING AROUND AND SAID ITS MY RESPONSIBILITY AND IF I DONT PAY THEY WILL JUST HAND ME OVER SO HOW DO U EXPECT THE PARENT THAT IS IN HOSPITAL WITH HER BABY TO WORRY ABOUT THINGS LIKE THIS WHY SUBMIT THE ACCOUNT WHEN THEY KNOW THEY MUST GET A AUTH NO I WILL NEVER USE THEY PATHETIC LAB AGAIN I CANT BELIEVE HOW U DO BUSINESS ITS DISGUSTING HOW THE STAFF TREATS THE PATIENTS AND MUST GET THERE ACT TOGETHER, SO NOW I WANT TO KNOW WHO WAS RESPONSIBLE TO GET THIS NUMBER WHEN THE PARENT IS IN HOSPITAL WORRYING ABOUT HER CHILD
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