Good day
i recently for the 1st time stayed at umhalanga sands in Durban. i heard allot about the hotel and the services, so i decide to give it a try. i must say IT 1ST AND ONLY TIME THINK I WILL BE STAYING THERE AGAIN.
FOR A NEWLY REVAMP HOTEL I WAS VERY DISAPPOINTED WITH THE SERVICE. EVERY MORNING I HAD TO CALL FOR TOWELS AS WHEN THEY MAKE THE ROOM UP AND I RETURNED I HAD NO TOWELS AT ALL. THIS HAPPEN ABOUT 3 TIMES.
THE 1 DAY MY ROOM WAS NOT MADE UP AT ALL AND I HAD TO CALL RECEPTION AT ABOUT 3PM FOR SOMEBODY TO MAKE IT UP.
IN THE SHOWER THERE WERE ANTS EVERY DAY FOR THE DURING OF THE STAY, THAT WHEN I HAD TO SHOWER 1ST I HAD TO CLEAN UP ALL THE ANTS.
FOR A HOTEL AND COMPANY LIKE YOURS I FIND IT VERY VERY DISAPPOINTING AND WOULD THINK TWICE TO STAY THERE AGAIN.
(Supplier name changed from Umhalanga Sands Durban to Southern Sun by Hellopeter.com)
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