Medihelp
Necesse works in theory, but not in practicality

The Necesse option works in theory. You go to a network doctor, the doctor then refers you to a network specialist. Sounds Easy
The Necesse option does not work in practicality.
My wife went to a doctor on the network, got referred to a specialist on the network. Consultation fee R600-00. The specialist diagnosed my wife with carpal tunnel syndrome and needs surgery. The procedure was supposed to take place next week Wednesday. But the procedure will not be covered by Medihelp, as the network specialist does not operate in a Medihelp hospital. Why is this doctor on the network then?
Medihelp says my wife should return to her network doctor & get another referral to a network specialist that operates in a Medihelp hospital.
What a joke! Now we need to go through all of that again, and spend another insane amount on a consultation fee at another specialist, just to discover what we already know. Carpal Tunnel Syndrome & surgery.
I expect, no wait, I demand a full refund on the consultation fee of the first visit, as it was no error on our side, and an explanation from Medihelp as to how they have specialists on the network that should not be there in the first place.