Discovery Health
CLAIM REFUND - A MONTH LATER NOTHING

I SENT IN A CLAIM TO DISCOVERY ON 22/04/13. IT IS NOW 21/0513 AND STILL NOTHING. I HAD A PROCEDURE DONE ON 29/04/13 YET ALL THOSE CLAIMS HAS BEEN PAID TO THE PROVIDERS. EVERYTIME I CALL I GET TOLD A DIFFERENT STORY. YESTERDAY I WAS TOLD IT WAS NOT AUTHORISED YET . TODAY I AM TOLD THE MONEY WAS RELEASED, STILL NOTHING EVEN THOUGH I BANK WITH THE SAME BANK AS DISCOVERY. DON'T KNOW WHAT THEY ARE DOING IN THE FINANCE DEPARTMENT AS THEY KEEP TELLING ME IT IS WITH THEFINANCE DEP CLEARLY SOMEONE IS NOT DOING THEIR JOB. PLEASE GET THIS SORTED URGENTLY AS I AM TIRED OF EXCUSES