AfricaComplaints.com » Health & Medicine » Complaint / review: Dikolobe Guest House - Disgusting Service | #105006

Dikolobe Guest House
Disgusting Service

We went to Marapyane this past weekend & booked at a guest house called Dikolobe Guest House with a 4 star grading (funny I can't locate them on the tourism grading website). We were a group of 16 & had told them in advance that we will need accommodation for 16 people & they said they'll offer us 2 self-catering chalets which sleep 8 people per chalet. When we arrived things went south:

- They gave us 2 chalets, one that sleeps 8 & one that sleeps 6 (Yes, two people had no place to sleep)
- The owner told us he can't perform miracles & that he doesn't have time to sort us out as the other chalet that sleeps 8 (which we were shown the last time were were there was booked) was booked to a family of 4. Why not book them in a chalet that sleeps 6?
- The "self-catering" chalets had no blankets, no kettle, no glasses, no stopper for the bath, only 1 bathroom for 8 people and no shower.
- We arrived there around 5pm & waited an hour before we could go into the chalets because they were still cleaning them
- We only received the blankets which we had been begging for around 10pm
- No kitchen sink in 1 of the chalets

I wouldn't recommend anyone to stay there, pity i'm out of characters

Date:

Company: Dikolobe Guest House

Country: South Africa   City: Mpumalanga/North-west

Category: Health & Medicine

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