OK FURNITURE - HEAD OFFICE
FURNITURE NOT DELIVERED

ME AND MY WIFE BOUGHT LOUNGE SUITE AT OK FURNITURE IN KNYSNA ON A 4 MONTH LAY-BYE COSTING R7999.99. WE MANAGED TO PAY THE ITEM IN 2 WEEKS AFTER THE DATE OF PURCHASE. WE WENT TO FETCH IT AND IT WAS NOT AVAILABLE AT THE STORES. THE SALES CONSULTANT PROMISED TO DELIVER THE COUCHES ON THURSDAY (11/05/2023) WHICH HAS NOT BEEN DONE. THIS IS NOT THE FIRST TIME I GET PROBLEMS WITH MY PURCHASES AT OK FURNITURES. IN 2019 NOVEMBER ON A BLACK FRIDAY I BOUGHT A WASHING MACHINE AT DUTYWA TO BE TAKEN IN KNYSNA BRANCH AND I STRUGGLED TO GET IT UP UNTIL I BECAME ANXIOUS AND LOST MY TEMPER AFTER 2 WEEKS NOT GETTING MY MACHINE AND THIS IS HAPPENING AGAIN. I THINK SOCIAL MEDIA WILL BE A GOOD PLATFORM TO VOICE THIS OUT TO OTHER CUSTOMERS WHO WANTS TO MAKE A PURCHASE AT OK FURNITURES IN FUTURE