I submitted my PS3 and had added problems after the repairs, see my previous report:
https:///console-service-centre/complaints/not-repaired-added-problems-1254958
Shaun contacted me and had me rebook the PS3. I received it back after about 2 weeks time completely repaired and working like a dream. The machine was as if brand new!
Best of all, they did not charge me a single cent for this second round of repairs, not even courier costs.
I am really pleasantly surprised with this level of service and feel quite silly for posting my initial complaint here without waiting for their reply.
Thanks for the exceptional service Shaun, I will definitely make use of CSC again and recommend you to all my friends!
0 comments