I WOULD LIKE TO LODGE A COMPLAINT AGAINST ONE OF ABSA HOME OWNER INSURANCE'S SERVICE PROVIDERS, DRAIN GEYSER EXPERTS CC. IN PRETORIA (TEL 012-8086600). eARLIER THIS YEAR I LODGE AN INSURANCE CLAIM, NO. 2352168, AT ABSA HOME OWNERS INSURANCE IN PRETORIA, WITH REGARD TO TOILET PIPE LEAKAGE AT MY HOME, 5 PARRY PLACE, DOORNPOORT, PRETORIA. DRAIN GEYSER EXPERTS WAS APPOINTED AND REPAIRED THE FLUSH PIPE INCLUDING THE FITTING AND RUBBER CONE. THE RUBBER CONE, FITTED WHERE PIPE CONNECTS TO THE TOILET SEAT SECTION, SEEMED TO BE ONE OF THE MAIN CAUSES TO THE LEAKAGE. THE COST OF JOB WAS LESS THAN R500, THE EXCESS PAYMENT. AND WE PAID AN AMOUNT OF R275. THE TILES IN BATHROOM WAS ALSO DAMAGED AND REPLACED THROUGH A SEPARATE CLAIM. HOWEVER, A FEW WEEKS LATER, THE RUBBER CONE CRACKED. I LODGED A CALL DIRECTLY TO DRAIN GEYSER, WHICH REPAIRED SAME UNDER WARRANTY. A FEW WEEKS LATER, THE RUBBER CONE WAS CRACKED AGAIN, THIS WAS YESTERDAY. WHEN I CALLED DRAIN AND GEYSER THIS MORNING, PEOPLE WAS SENT TO MY HOUSE. A LITTLE LATER I RECEIVED A CALL FROM DRAIN AND GEYSER, THIS TIME ROUND THEIR ATTITUDE LEFT A LOT TO DESIRE. THEY DENIED THAT THE RUBBER CONE WAS REPLACED B4 AND NOW REFUSE TO REPAIR.
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