AfricaComplaints.com » Computers & Services » Complaint / review: New Tech International - Orders sent without any consent or approval!!! | #34120

New Tech International
Orders sent without any consent or approval!!!

After many irritating phone calls these people kept phoning me to sell their cartridges, they guarantee that the cartridge would last 3 months so I said in that case I will order 1 Black and 1 Color for my HP desk jet, after less than a month the black was finished. I phoned them and all the Director said was either I pay the R864.12 for the 2 cartridges (original cartridges costs R300.00 less) or face legal action, I must send the cartridge back so that they can see how much prints I did but out of my own cost. So I rather paid and thought let me get them of my back. 4 January 2013 I receive in my post office a box with no indication what it is I opened it just to find 4 cartridges from New Tech. I immediately phoned but every time I wanted to speak to the manager in connection with the order that I did not order, the receptionist will let me hold for 30 minutes every time or they have the excuse they are in a meeting, after the 6th call and messages left to contact me, I started getting rude because that is the only way these people react. The manager phoned me back to tell me I ordered 4 cartridges after my 1 st order of 2, which I did not. Stay away they are bad!!!

Date:

Company: New Tech International

Country: South Africa   City: Midrand

Category: Computers & Services

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