Good morning, thank you for your feedback, the driver that took the documents through has verified to your staff who he gave the documents to, thus it was not lost in my possesion. i work with the proxy of the company i work for and he has verified it takes ONLY three days to recieve a duplicate. ...
On February 12 I reserved a car at Europcar after being quoted R 552. The rental period was for 11 April to 14 April, pickup at Cape Town. Today I got the bill and to my absolute shock I am charged R 2134 for the rental. Suddenly I was charged @ R 297 per day, where it was R 225 per day on the ...
I had to send my car back to the club motors panel shop after it has been in for hail damage.the blue tooth was no longer working? i reported this and George, workshop manger, had me book my car in Thursday 11 April.by midday I had not received an update so decided to call them and was advised that ...
Took my bakkie in to rectify valve lifter noise on the 25/02/2013 the vehicle had to stay there for 3 days. They claimed the vehicle was ready for collection on the 27/02/2013 at 15:00 and I had to wait almost an hour because work was not done on the vehicle. The vehicle was returned twice because ...
My ix35 was made with a flatspot between 2nd and 3de gear, i took my car back to get it fixed, but hyundai just gave me a letter from there head office stating that the hyundai ix35 was made with a defect and they cant fix my car, so i took them to the onbutsman and i am now waiting for the outcome ...
As a consumer and someone that works in the service industry, I know what service is all about. I am disgusted by the after sales service received from William Simpson Tokai. Purchasing my vehicle a year ago seemed hassle-free, in fact i received phenomenal service (but i guest that happens when ...