AfricaComplaints.com » Cars & Transport » Complaint / review: Budget Rent A Car - Charged for a brand new tyre | #72625

Budget Rent A Car
Charged for a brand new tyre

I rented a vehicle (VW Polo) from budget on the 6/3/2013. i collected the car in the evening (was dark) i was quickly shown the car and walked around the car (with a torch) to confirm any existing and possible new damage, all seemed to be in order. I travelled to my destination 30 odd km away all was fine bar the fact that the back left tyre looked possibly a bit low on air. the next morning the tyre looked substantially low, we pumped it up to an acceptable level to avoid any damage and drove to the nearest tyre fitment centre about 5km away. they pump the tyre and noted a small nail in the tyre tread (not in the side wall). they offered to plug it from where the nail was removed as the tyre was still brand new and in good order (car only done 10, 000KM). i called budget to ask what to do and they said i need just advise them when i return the car. so changed tyre and left it at that. when i returned the car i advised them and went on my way. when i received the bill i was charged R766.94 for a brand new tyre. there response was i should have checked the tyres and the nail was in the sidewall hence a new tyre. this is absolute rubbish and a money making racket.

Date:

Company: Budget Rent A Car

Country: South Africa   City: Cape town airport

Category: Cars & Transport

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