AfricaComplaints.com » Cars & Transport » Complaint / review: Speed Services Couriers - Overnight Became 7 days..I hope | #65738

Speed Services Couriers
Overnight Became 7 days ..I hope

I had a parcel shipped from Cape town 6 days ago, that was supposed to be over night delivery
I first tried tracking the parcel on the website but kept on getting the same error message over and over again and assume the functionality does not exist anymore,
I phoned the call centre on the 2nd day and they claimed the postal strike was affecting delivery, and that my parcel will be delivered on the 3rd day.
I went to collection counter on the 4th day and was notified that no deliveries was made that week, but that speedservices was not supposed to be affected by the strike??!!

I want to know If a courier company can charge you for overnight delivery, and not deliver, how can they still be in business???

I just want my parcel now and will make sure no urgent deliveries comes through these people again!!

Date:

Company: Speed Services Couriers

Country: South Africa   City: National

Category: Cars & Transport

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