I TRADED IN AN OPEL CORSA FOR A JETTA 5 WHEREBY A DEAL WENT THROUGH AND I COLLECTED THE JETTA ON THE 22 FEBRUARY 2013. I WAS SUPPOSED TO GET /-R16200.00 FROM THE DEALER AS A DIFFERENCE AFTER SETTLEMENT OF MY CORSA ACCOUNT.
I WAS TOLD MY DOCUMENTS WERE SENT TO TZANEEN AT THEIR HEAD OFFICE FOR PROCESSING OF PAYMENTS ON THE 25TH FEBRUARY 2013. UP UNTIL NOW I'M STILL WAITING. WHEN I ENQUIRE FROM PHALABORWA I DON'T GET A CLEAR ANSWER AND WHEN PHONING TZANEEN I WAS REFERRED TO MY SALES LADY. I THEN SPOKE TO THE GENERAL MANAGER IN TZANEEN WHO IS IN A MEETING SINCE MORNING.
I'M GETTING FRUSTRATED BECAUSE SOMETHING THAT SHOULD TAKE TWO DAYS IS DRAGGING FOR TWO WEEKS NOW.
PLEASE ASSIST
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