ON 2013-11-02 I PURCHASED A SET OF TFT DVD HEADREST SCREENS FROM THE ABOVE COMPANY FOR R1500. THE ITEM WAS TESTED AND I WAS CLEARLY TOLD BY THE CASHIER, AN INDIAN FEMALE, THAT THE PRODUCT CARRIES A 6 MONTH GUARANTEE PROVIDED IT IS FITTED BY AN ACCREDITED FITMENT CENTRE. I HAD THE ITEM INSTALLED BY AN ACCREDITED FITMENT CENTRE ON THE 12 NOVEMBER 2013. ON THE 06 DECEMBER 2013 THE DVD SCREEN REFUSED TO WORK AND ON THE SAME DAY I PHONED RACERS EDGE TO COMPLAIN HOWEVER I WAS TOLD BY AN INDIAN MALE THAT I SHOULD BE LUCKY THAT I GOT THE SCREENS AT THAT PRICE AND AS FAR AS HE IS CONCERNED THERE IS NO GUARANTEE ON THE ITEMS. HE ALSO STATED THAT I SHOULD DO WHAT I WANT TO AS HE IS NOT WORRIED. ON THE 13 DECEMBER 2013 I TOOK THE ITEMS TO THE INSTALLER WHO TESTED THE SCREENS AND FOUND THAT THE POWER CABLE SUPPLIED IS FAULTY. THE OWNER OF THE INSTALLATION COMPANY THEN PHONES RACERS EDGE AND THIS TIME SPEAKS TO AN INDIAN FEMALE WHO BLATANTLY PUTS THE PHONE DOWN ON HIM BUT NOT BEFORE TELLING HIM THAT THE GUARENTEE IS ONLY VALID IF THEY INSTALL IT AND BOTH ME AND HIM CAN DO WHATEVER WE WANT. THIS IS TOTALLY UNACCEPTABLE AND I HOPE THAT THEY ARE BROUGHT TO TASK.
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