I just have to compliment Carmen for her commitment and kind assistance, I don't even drive a brand new Toyota but this lady really really knows what customer service is about. There are not many people in the service industry returning calls or keeping clients updated, I was informed all the time whilst having my Cruiser in the workshop, further going the extra mile by arranging service to my aircon with an outside company, saved me a lot of time.
With this type of service I will most definately promote and support your business!
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