Not once did he ask why their other branch can get a key without me having to pay for it. Not once did he apologise for his behaviour or for this suspect reason I cannot get the key from their branch. It's very convenient for him that there is nobody available or no letter to corroboration his story.
While I was speaking to Rajendra no other staff offered their assistance. Are you okay mam? Can I perhaps help you? Is there anything we can do? The only people who have been friendly and helpful to the best of their ability is the receptionist and the drivers. I am totally disgusted at how General Motors Durban South Branch employees treat their customers. Is this how you repay your loyalty? Is the is after sales service you give?..
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