AfricaComplaints.com » Cars & Transport » Complaint / review: Imperial Select Multi Franchise - DON`T BUY FROM IMEPRIAL SELECT - BAD SERVICE!!! | #252155

Imperial Select Multi Franchise
DON`T BUY FROM IMEPRIAL SELECT - BAD SERVICE!!!

On 28/09/13 this year we bought an Opel Astra 1.9 TDi, from IS, Brackenfell. The salesperson as well as the rest of the team were very helpful at the time of the purchase. When we went to check out the car we saw that the right side of the front bumper were scew. They told us that someone reversed into the car, but nothing major. They agreed to have it fixed. They also arranged for the contract to be signed in our area. As soon as the contract were signed the trouble started. We fetched the car on the 3rd of October. We went to CT that wknd & saw the car pulling to the left side. On Mon we took the car to a Delta Serv centre & asked them to do a 107 point test. They informed us that the car was in a front smash & that pirate parts was put into the car as well as the wiring was cut & another relay was put in the car. We were upset, phoned them & asked them to cancel the deal. They said they want us to have a car as soon as possible. We agreed to give them 1 week to find another car. They did not come back until we informed them of a possible car. The second deal on this car went through in Oct. The 1st car was not canceled as the the 1pmt went through in Nov. Repayment done 6/11/13

Date:

Company: Imperial Select Multi Franchise

Country: South Africa   City: Brackenfell

Category: Cars & Transport

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