I HAVE NEVER EXPERIENCED SUCH BAD SERVICE IN MY LIFE!
I WAS ROBBED IN 2012, TOOK MY CAR IN FOR THE LOCKS TO BE CHANGED, ALL THE LOCKS WERE WORKING PERFECTLY FINE ACCEPT FOR THE FACT THAT MY KEY WAS IN THE BAG THAT WAS TAKEN FROM ME... WHEN THE CAR CAME BACK, THE CUBBY HOLE LOCK WAS BROKEN AND I COULD NOT US IT AS IT HAD TO REMAIN LOCKED. GARY PROMISED TO FIX IT... I TOOK THE CAR BACK WHEN HE SAID I MUST COME, HE THEN TOLD ME AFTER I WAITED FOR AND HOUR AND A HALF THAT THEY CANNOT REPAIR IT HE WILL HAVE IT FIXED WITH THE NEXT SERVICE.
THE "NEXT" SERVICE WAS ON 19TH JULY. I TOLD THEM TO ALSO FIX MY BATTERY CABLE AS IT IS BROKEN WHEN I BOOKED IT IN A WEEK BEFORE THE 19TH. WELL WHEN I COLLECTED MY CAR, THE CUBBY STILL WASNT FIXED AS THEY HAD TO ORDER A NEW ONE AND SO THE BATTERY CABLE.
THE CAR WENT STRAIGHT HOME AND WAS PARKED. WHEN I DROVE THE FOLLOWING DAY FROM WORK, THERE WAS A LOUD NOISE. WHEN I GOT HOME I SAW THAT THE BOTTOM COVER OF THE CAR WAS HANGING LOOSE AND NOW THORN. GUESS WHAT? THE TECHNICIANS DID NOT SECURE IT PROPERLY AFTER THE SERVICE. WE INFORMED GARY.
I TOOK MY CAR BACK IN TODAY & WAS LATE DUE TO AN ACCIDENT ON THE RD & THEY REFUSED TO GIVE ME A LIFT TO WORK!!!
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