AfricaComplaints.com » Cars & Transport » Complaint / review: Dhl International - Bad service | #194950

Dhl International
Bad service

I received the first parcel that was labelled no charge, the second package it had charges and the charges where paid then the third package it had charges but they sent an invoice with the first package tracking number. I payed the charges and sent the proof of payment then days passed nothing happened to the package, when I inquired I was told that the package is still awaiting payment. I sent the proof again but was told that the payment that I made was for the first package yet that package arrived long time ago. I was requested to make another payment and I did but nothing happened to the package and found out that the payment papers where only submitted on Monday 26. The tracking numbers: the first package that had no charges and was made to pay for it later, 8941617834, the third package that is still outstanding 9850786400.

I am really disappointed with the service and was in a process to register a company with this guys but after this I don't think so.

Tsepiso Kubheka
Cell: 0732480584
Work: 0164575060

Date:

Company: Dhl International

Country: South Africa   City: OR Tambo airport

Category: Cars & Transport

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