Europcar
Warm Welcome

I travel to Cape Town once a month and every time I go into Europcar, Tracy-Kay greets me very warmly and by name.

Last week, she was at the door welcoming customers and when I entered, straight away greeted me by name, walked me over to the desk for assistance and even remembered that I usually hire a GPS.

This warm welcome makes my day special and I always look out for her when I go into Europcar. This is a rare quality in this day and age. Tracy-Kay is an asset and I hope her company appreciates and rewards her appropriately