HELLO PETER
I WAS INVOLVED IN AN ACCIDENT ON 05/07/2013 MY CAR WAS TOWED TO A BODYWORKS IN EAST LONDON. I REPORTED THE MATTER TO MY INSURANCE AND THEY DECIDED TO TAKE THE CAR FROM THE BODYWORKS THAT I PREFER TO THEIR OWN WHICH IS "ELEGANT SQUARE" SITUATED AT 1187 MECATOR PLACE ROAD WILSONIA.
MY CLAIM WAS AUTHORISED ON THE 19TH OF JULY 2013.I CONTACTED ELEGANT SQUARE A WEEK LATER TO CHECK ON THE PROGRESS AND THEY TOLD ME THE VEHICLE IS ON PANEL SHOP.ON THE THIRD WEEK AGAIN I CALLED THEM CHECKING PROGRESS THEY GAVE ME THE SAME STORY.I DECIDED TO CONTACT MY INSURANCE TO CHECK WITH THEM THE TIME FRAME THEY HAVE WITH ELEGANT SQUARE TO FIX THE VEHICLE AFTER ITS HAS BEEN AUTHORISE AND THEY SAY ITS 3WEEKS.MY INSURANCE CALLED ME A DAY AFTER LETTING ME KNOW THAT I WILL HAVE MY CAR ON THE 23 AUGUST 2013.
AS I AM WRITING TO YOU NOW I CHECKED THEM YESTERDAY IF THE CAR WILL BE READY TOMORROW ALL TO FIND OUT THEY HAVE'NT STARTED THE CAR YET THEY ARE SAYING THEY ARE STILL WAITING FOR SOME PART.
CAN YOU PLEASE HELP ME ON THIS
ELEGANT SQUARE CONTACT 043 745 0550/2
PERSON DEALING WITH MY CLAIM AT REGENT IS MS KARABO DLAMINI 011 879 5115
REGARDS
MRS PORTIA GOLODO DINGILE
071 056 3400
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