My Kia sportage (DSG 266 FS) give problems when on holiday passing through Pretoria. The vehicle is with Kia Wonderwaters since 27 May. It took them 5 working days to remove the gearbox and they are now waiting for spares from Korea. They never phone with any updates regarding the progress, every time I have to follow up. Phoning them is also an unpleasant experience, they are irritated if you dare phone. The vehicle is still under warrentee, and they refuse to assist with a loan vehicle, because the vehicle is under warrentee.
With the last follow up they indicate the estimated time of arrival for spares is 24 June.
I incurred losts of casts due to the breakdown of my vehicle, but they don't care, and in no way were willing to assist. This is the worst service I ever got from a vehicle service centre.
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