AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Babylonstoren - Poor service and very famous restaurant | #43258

Babylonstoren
Poor service and very famous restaurant

Our friends arrived there at 11:30 to get a table, which they did. We arrived there at 12:15 and found them sitting there without any drinks - empty table. We felt bad and said they did not have to wait for us before they ordered drinks. They quickly responded by saying they did not wait for us, they ordered when they sat down, but is STILL waiting for their bottle Rose, water and ginger beers. We sat for about 10 minutes, when the 1 girl decided to go and ask where the drinks are and took our drinks order along with her (1 red and 1 yellow juice). 5 minutes after she returned, the drinks arrived (not our 2 juices, but I thought we did place it later, so it is fine). The waitress placed 2 lemonades infront of the 2 girls who ordered ginger beer, waitress not speaking. Before she walked away the 1 girl asked her if this is ginger beer. The waitress replied and said no its not, they ran out of ginger beer, this is lemonade and walked away. She did not explain to them before hand or asked if they are okay with lemonade.

After a long time, we went to fetch a waiter and asked if we can order our food, she said oh she thought we already ordered, because we have drinks...

Date:

Company: Babylonstoren

Country: South Africa   City: Stellenbosch/Paarl

Category: Cafes, Bars, Restaurants

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