AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: KFC - Overcharcging customers for goods not purchased | #327232

KFC
Overcharcging customers for goods not purchased

KFC on 30Jan14. Drivethrough. Not serviced at the terminal, a cashier came with the EFT masjine to my car window. She yelled my order to the cashier at the terminal. She swiped my card and told me to colect my slip and food at the last terminal window. Strangely she asked me what time it was and i indicated 18h30 i colected my food at the window and drove off. at home i received an sms from my bank that R613.50 has been deducted from my account at KFC. this could obviously not be since i am sure the amount should add up at least to R250 for what i purchased. I looked in the bag and also discovered that no slip has been issued to me. i went back to the store and demanded to see the manager. a sales clerk (male) asked to assist, after explaining what happend he said he would be back. another lady who works in the kitchen (she had food prep clothing on and not the red uniform as the other employees) came out asking if they can contact me the following day to sort out the issue. i refused. The male person came out again with a print out of my order and indicated that 2 barrels have been charged to my account. The kitchen lady came out again and handed me the R400 i was overcharged.

Date:

Company: KFC

Country: South Africa   City: Rustenburg waterfall mall

Category: Cafes, Bars, Restaurants

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google