AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Coco Bongo - Disgraceful attitude to customers | #203402

Coco Bongo
Disgraceful attitude to customers

Please take note that i had visited the restaurant this past saturday, 07/09 with family members, 7 adults and 1 child. We had entered the restaurant with the idea of having a family dinner however before we could order the, the child had fallen ill and the mum and aunt had to leave in order to take car of her, therefore none of the remainder family was feeling to have supper therefore we ordered some dessert and drinks. Craig, i assume is the manager for the night had come to our table and advised that he could not serve us dessert, as it was a table of 8 and we only ordered dessert. Firstly, this is absolutely ridiculous and is the 1st time where i was told that we will not be served if we order only dessert!! This was not only embarrassing for my family but it embarrassed my family amongst other customers in the restaurant!!! How can such a large restaurant with such a big clientele be having such a bad attitude! I even asked Craig at the time if he is chasing us out because we ordered only dessert and he responded with a YES! this is complete utter bull for a family being treated in this way!

Date:

Company: Coco Bongo

Country: South Africa   City: Fourways

Category: Cafes, Bars, Restaurants

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