Myself and my wife support this spur alot, almost weekly we there since its close to home and the food is good.
Went today with my wife to go get a breakfast, firstly we noticed there is no manager which was odd, and the place is hetic busy, but we are often there when its busy and service has always been good.
The waiter whom did not wear a name tag, gave us a seat after 10 min, and said she will be back to take our order. Waited 20min, no waiter to be seen.
Me and my wife decided to stand up and leave, which we did and there was not even a waiter or manager that asked why.
Sad to see a good place gone to,
Lucky we had a nice breakfast at the wimpy in the same centre, your waiters can come take some lessons here, very busy and manager is always to be seen.