AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Willoughby & Co - Pathetic Restaurant | #125654

Willoughby & Co
Pathetic Restaurant

I cant beleive that people are still prapared to queue at a restraurant that sticks chairs in the middle of a busy thoroughfare with no atmosphear, and complaicent staff with bad attitude. My family and I were having lunch 2 weekends ago and we all ordered sushi except for my son who ordered a pasta. first the sushi came without the ginger and wassabi, which is the most basic item in any sushi restaurant and is like forgetting your knife and fork. we did not see the waiter the whole afternoon untill it was time for out bill. when we asked the manager to check on the status of my sons meal, he came back to tell us it would be out in 2 minutes. when i enquired what the problem was he said that the waiter had put his meal on hold and forgot to release it. no apology, nothing. he then ran off. no offering of a coffee or sincere apology. i felt as if i was doing him a favour by eating their and he could not wqait to get me off his seat to replace it with another sucker for punishment. when the waiter did arrive with the bill he just gave a giggle about it. Pathetic. there surely are better restaurants who actually really want you as customers

Date:

Company: Willoughby & Co

Country: South Africa   City: Waterfront

Category: Cafes, Bars, Restaurants

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