AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Debonairs Pizza - Ad customer service /disgusted | #110424

Debonairs Pizza
Ad customer service /disgusted

I decided to get pizza and kfc. We went to Debonairs in Belhar & I was disgusted with the bad service since I walked into the shop. The cashiers head was turned to the kitchen where a other staff member had to tell her im standing in front she eventually greeted before telling her collegue that she will be going on lunch @ 8pm (in 10Min). I decided what we were having and gave my order to michelle who looked me in my face without no expression at all only to have me wait another 2 minutes for her collegueto come out the kitchen and then she tells me that her collegue will help.i asked her why wont she take my order and she screamed at me whilst i was busy talking to her saying that she will give my order to the collegue. I asked her not to scream at me and she ignored me & took a mobile &spoke on there. I asked the collegue what her name was and with hestitation she told me it was michelle. I came back for my order & to speak to the manager only to be told that she was on the phone, I walked out cos even the manager wouldnt come out after me waiting for her. The next stop was KFC and the service I got there was Excellent compared to this PATHETIC SERVICE! Even the pizza was dry&unapetising

Date:

Company: Debonairs Pizza

Country: South Africa   City: Belhar, cape town

Category: Cafes, Bars, Restaurants

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