Capitec Bank
Debit Orders applied before agreed (and pay) date

E-mail sent on 4 January regarding bank charges incurred due to incorrect debiting (December and January) - this has been after previous issue August/September (the same one). I have now incurred R304 bank charges due to this error and have had no response to my e-mail (despite another follow up on 13 January. Planning on changing my bank account to make my Capitec my primary bank account however due to this am really concerned that this is not the right move.

I would just like a response/acknowledgment to my e-mails and of course a reimbursement.

Thanks