I HAVE PAID MY ACC. NR. 76726693, IN ADVANCE, BUT YOU KEEP ON BILLING ME IN ARREARS. I HAVE PHONED YOU BUT YOU KEEP ON DENYING IT. I HAVE THE PROOF IN MY HANDS, BUT ACCORDING TO YOUR STATEMENTS I STAY IN ARREARS. I CAN PAY 2 INSTALMENTS IN ADVANCE, BUT ACCORDING TO YOUR METHOD OF BILLING I STAY IN ARREARS. ABSA, YOU ARE DISHONEST AND THAT IS THE -HONEST TRUTH. I AM SICK AND TIRED OF ARGUING WITH YOU ON THE, PHONE. THIS IS NOW TO BE SENT TO THE BANKOMBUDSMAN. I ALSO ASKED 4 YEARS AGO FOR YOUR SO-CALLED MAINTENANCE POLICY TO BE CANCELLED, BECAUSE IT IS A FARCE. 4 YEARS AGO I TRIED TO CLAIM FOR MY CAR'S FAULTY AIRCON., BUT IT WAS REJECTED FOR SOME RIDICULOUS EXCUSE AND AFTER THAT I DECIDED THAT I WILL PAY MY OWN MAINTENANCE EXPENSES ON MY ASTRA. YOU KEPT ON DEDUCTING FOR SOMETHING I AM NOT ALLOWED TO USE AND THAT IN MY EYES IS!!!
PLEASE SOMEBODY PHONE ME AND EXPLAIN THIS TO ME IN A PROPER LANGUAGE, MY ENGLISH IS OUTSTANDING, AS IS MY AFRIKAANS!!!
MICHELLE OELOFSE
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