AfricaComplaints.com » Business & Finance » Complaint / review: Virgin Insurance - Great Attitude and going an extra mile | #60340

Virgin Insurance
Great Attitude and going an extra mile

I've been sending proof of tracking device to [Email Removed] since from 03 Mar 2013 i would receive the Timed Out Mail reply, after so many attempts i phoned 0860212180 i got through and the email address was apparently incorrect, Karabo gave me this email add [Email Removed] email, the email was successful but they could not open the proof. I phoned again today at 10:02, Thanks to Nolwazi Tsoane for going beyond her call of duty ensuring that the proof is received and can be opened. She was helpful, i was having second thoughts about the insurance if i'm battling to submit now imagine the frustration when i were to claim. I now have my updated policy.
(Supplier name changed from Virgin Money South Africa to Virgin Insurance by Hellopeter.com)

Date:

Company: Virgin Insurance

Country: South Africa   City: Admin

Category: Business & Finance

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