AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Account Handed Over When Account is PAID UP!! | #56568

First National Bank
Account Handed Over When Account is PAID UP!!

I have reached the point where I don't know what to do anymore! I had a loan with FNB and in 2010 I settled the loan IN FULL as per my last Statement I received from FNB. Since January last year I have been receiving SMS from attorneys called Brooks and Luyt threatening me with legal action for NON Payment. Twice during 2012 I faxed all my proof of payments to Brooks and Luyt showing that my account is paid up I even confirmed with the contact person at their offices that they received the proof. From January this year (2013) the sms's / treats started again so I call them again. They say they will remove my name off their systems but 2 weeks later I get another sms saying they will be serving me with a Section 129. So I call again!! They inform me that they will look in to it and call me back... I am still waiting for the phone call!!

FNB all your adverts on Radio/TV say "How can we help"? Well help me by waking up!! and remove my name from your records as my account is PAID UP!!! IT HAS BEEN PAID UP SINCE 2010!!!

I will never again give any business to FNB!!

Date:

Company: First National Bank

Country: South Africa   City: Johannesburg

Category: Business & Finance

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