My husband had experienced a transaction on his account in December. We reported this to std.bank. @ the time we received feedback. Client services called us and explained procedure. Till date there has been no urgency for a phone call regarding the transaction occurred on his account. The service to date from std. bank proves the code of conduct to a client and services rendered. Extremely disappointing. There has been no botheration to make contact- as we were initially told. Should this not be done asap. We are considering taking action further.
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